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OnboardingTechnical Integration

Technical Integration

Transaction Processing Capabilities

  • ACH Processing: Current vendor, file formats, and processing windows
  • Wire Transfer Systems: Domestic and international capabilities
  • Internal Transfer Systems: Real-time and batch processing options
  • Credit/Debit Posting: Timeline and batch processing capabilities

Customer Communication Systems

  • Email Marketing Platform: Integration capabilities and API access
  • SMS/Text Messaging: Current provider and automation capabilities
  • In-App Messaging: Mobile and online banking notification systems
  • Statement Integration: Ability to include promotional messaging

Reporting & Analytics Integration

  • Business Intelligence Tools: Current BI platform and data visualization tools
  • Campaign Attribution: Ability to track promotional campaign performance
  • Financial Reporting: Integration with P&L and revenue reporting systems
Operational RequirementsUse Case Prioritization